SupCat offers a range of resource levels, from highly experienced Strategic Leads, who are responsible for managing the project to lower cost Junior resources that perform the scalable, repeatable tasks. We can support global time zones, based on client needs.
From a project perspective, SupCat collaborates closely with the Solution Provider and the Buying Organization to facilitate clear communications and project alignment. It is critical to engage Executive Leadership and Key Stakeholders early in the project to set expectations and encourage program advocacy.
As part of the implementation, SupCat will also work directly with the Suppliers to provide information, set expectations, offer training options and follow up with non-responsive Suppliers. SupCat will also provide the Buying Organization with detailed reporting of status, including escalations and actions required.